• 417 Eaton Street
  • 305-294-3200

The Saint Hotel Information

Lobby/Front Desk

The lobby is open from 7am until 11pm daily. Please indicate your expected time of arrival during the booking process. If you are arriving after hours, please contact us to make the necessary arrangements.

Check-in Time: 4pm
Check-out Time: 11am

If you are arriving before the designated check-in time, we are happy to store your luggage and park your vehicle so your vacation can begin. Relax by the pool while you wait or start to discover the island life of Key West.


A credit card is required to hold your reservation. The credit card on file will be charged the total stay of room charges and tax on the morning of the arrival date. Special events require a non-refundable deposit for the total stay one month in advance. Accepted credit cards: Amex, Visa, Mastercard, Discover.

We understand that life is unpredictable. That’s why The Saint Hotel Key West extends a 72- hour cancellation policy prior to the arrival date without penalties. Once within the 72 hours, there is a charge for the first night stay plus taxes.

The minimum check-in age is 21 years of age for everyone in the group unless accompanied by a parent or with proof of marriage.


Every room at The Saint Hotel Key West receives daily maid service from 8am-5pm. We are proud to extend Niven Morgan toiletries for the duration of your stay with us.


The Saint Hotel Key West offers parking during your stay with us. No reservations are required for this service. The service begins at 8am and ends at 8pm.

Pet Policy

The Saint Hotel Key West does not accept pets of any kind.

Smoking Policy

The Saint Hotel Key West is proud to be a non-smoking property. There is a designated smoking are provided with a seating area and cigarette disposal. There is a cleaning fee to be determined by the management.

Spa Services

Essera Spa offers in-room massages or relaxing massages by the pool. See the website for more details. www.esseraspa.com


Rent a car, hop on a plane, or coast in on the Key West Express ferry. Arrive via the ferry and we’ll even come pick you up!

Forgot Something?

No problem. Guests who have forgotten an item at the hotel may contact the front desk to inquire about the item. If the item was indeed left behind and confirmed, simply mail or email a shipping label from FedEx, UPS, or USPS to begin the return process. Once the label is received, the package will be on its way.

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